Steven Blitman

About Steven Blitman

Proven Sales Leader and Trainer in the Communications Industry

Experience

1. Senior Sales Trainer

   Metropcs

   Feb 2016 — Present · Philadelphia, PA, US

   Field Support: Build collaborative internal, external and cross-functional relationships as an integrated part of a support organization and the retail leadership teams• Training Reinforcement and Sustainment- Timely, actionable and accurate follow-up that promotes enthusiastic leadership engagement for post training strategy increasing the practical application and consistent demonstration of the desired competency, skill or behavior• Communication: Initiate bi-directional communication ensuring internal partners are well equipped to provide the appropriate tools and resources to support the frontline- Provide field level feedback and personal observations to internal teams to support on-going quality improvement• Training: Prepare for and facilitate training. Able to employ traditional Instructor Led Training (ILT), Virtual Instructor led Training (VILT) and On The Job Training (OTJ) to a diverse audience in both size of group and experience- Able to co-facilitate with field leaders and prepare them to cascade training as required- Implement training by accounting for all logistics and preparation expectations - Promote an open and supportive learning environment that fosters knowledge transfer, competency, and practical application of desired skill or behavioral change.• Strategic Planning: Work collaboratively to operationalize learning initiatives- Identify learning solutions based on feedback, observations and business performance including training completion reporting• Project Support- Represent the frontline as a Subject Matter Expert for training content

Skills

• Inventory Management
• Coaching
• Sales
• Selling Skills
• Business Development
• Time Management
• USA Boxing Athlete
• Store Management
• Sales Management
• Leadership
• Retail Sales
• Sales Process
• Solution Selling
• Recruiting
• Talent Management
• Employee Training
• P&L Accountability
• Direct Sales
• Product Management
• Retail
• B2b
• Mobile Devices
• Income Statement
• P&L
• Team Building
• Management
• Sales Operations
• Customer Retention
• Customer Service
• Customer Experience
• Business Operations
• Civil Air Patrol
• Account Management
• Telecommunications
• Wireless
• Profit
• Marketing
• Team Leadership
• Marketing Strategy
• Training