Steven Birnbach
Senior Director, Customer Experience Technologies @Edwards Lifesciences
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WORK HISTORY
Senior Director, Customer Experience Technologies @Edwards Lifesciences
Irvine, CA, US
Demonstrate excellent decision-making skills by leading a cross-functional team of product owners while providing coaching, training, and resources to maximize engagement • Introduce robust communication channels to deliver innovative software solutions, identifying and addressing critical business challenges while successfully eliminating silos • Drive bottom-line success by significantly contributing to an Agile transformation while implementing new Scrum methodologies to streamline commercial solution demand• Instrumental in enhancing business development by developing and deploying a first-of-its-kind mobile solution for field force consigned inventory management• Recognized as a highly respected strategic leader, receiving several executive nominations to participate in exclusive leadership development programs and mentorship• Execute process improvement initiatives to support the adoption of Agile and Scrum methodologies while utilizing data-driven insights to enable informed decision-making• Hosted the organization’s first Global Diversity, Inclusion & Belonging event, attended by 1,500 global participants and featuring compelling presentations by the C-suite team • Received the 2023 Customer Solutions Award as the Inclusive Culture Partner \"The Connector,\" recognized for uniting teams, promoting diversity, and inspiring team members
EDUCATION
Chapman University
BA, Organizational Leadership
SKILLS
ABOUT STEVEN BIRNBACH
A self-motivated, dedicated, and forward-thinking Sr. Director with a proven track record…
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