Steven Bencomo
Customer Success Advocate @Lumen Technologies
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WORK HISTORY
Customer Success Advocate @Lumen Technologies
Miami, FL, US
EDUCATION
Miami Dade College
Associate's degree, Business Administration and Management, General
Florida International University
Bachelor of Science, Information Technology
ABOUT STEVEN BENCOMO
IT, Customer Success, and sales specialist with 7+ years of experience generating revenue, customer success, and IT support across large technology companies like Lumen and fast-growing SaaS startups like DoorLoop.Team leader and independent revenue producer with a combination of service, sales, account management, and onboarding/training expertise. Proven success in driving YoY commercial growth and client retention.Recognized as a difference-maker and innovator in identifying and capitalizing on opportunities to improve client adoption and engagement within an evolving marketplace. Exceptional focus on client experience, data accuracy, and proactive follow-throughs, ensuring clients are engaged through the entire communication lifecycle process.
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