Steven Bayless
Supervisor, Intermodal Customer Service @CPKC
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WORK HISTORY
Supervisor, Intermodal Customer Service @CPKC
Kansas City, MO, US
Worked with intermodal customers on adding and training them on enhanced customer tool to manage and pay intermodal storage• Manage the US South Team on CPKC for intermodal customer service• Assist with onboarding new international customers to network (Sparx, Maersk, Ocean Network, Hapag to cross border operations).• Manage intermodal customers with pro-active notifications on service interruptions • Oversee domestic and international customers with customer concerns and network updates via calls and meetings (Schneider, UPS, T-Force, FEDEX Freight, JB Hunt, Hub, APL, Swift, XPO, Mode).
EDUCATION
University of Kansas
Bachelor of Science (BS)
SKILLS
ABOUT STEVEN BAYLESS
Supervisor Intermodal CS, CPKC
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