Steven Astudillo
Cooperative Development Specialist at The Center for Community Wealth Building
- Role
- Operations Coordinator at The Drivers Cooperative
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Steven Astudillo
I\'m a tech-savvy Operations Coordinator with experience in coordinating daily operations for startup companies. I managed the systems and processes for driver onboarding and sign-ups for the first driver-owned rideshare cooperative in New York City. I am also a full-stack MERN developer, with a certificate in Full-Stack Engineering from General Assembly. I am specialized to Mongo, Express.js, React.js, and Node.js (MERN Stack), and I use these technologies to create and maintain web applications for various projects. I am currently finishing online studies for a Bachelor of Applied Science in Computer/Information Technology Administration and Management at Alfred State College, where I am learning more about IT systems and strategies. I am passionate about using my skills and knowledge to create innovative and sustainable solutions. Oh, and I prefer mayonaise over butter when making grilled cheese. Did you know they\'re called toasties in the UK?
Experience
Operations Coordinator
Jan 2022 — Present · New York, NY, US
Streamlined onboarding for drivers, leveraging JavaScript and SQL to automate workflows, ensuring accurate and timely documentation. Systematized setup for CRM, telephone, and email systems, managing weekly calls and 250+ email tickets per week with a swift 19-hour average resolution time. Pioneered driver onboarding workflows, scaling team from 2,800 to within 16 months, achieving remarkable growth results. Supervised a contract with the New York City Board of Elections, overseeing a reliable team for seamless transportation during elections. Modernized comprehensive training programs for new drivers, covering safety protocols, contractor expectations, and policies. Forecasted concise monthly progress reports for management, summarizing onboarding initiative status and achievements.
Education
Alfred State College - SUNY College of Technology
Bachelor of Business Administration - BBA, Technology Management
2023 — 2025
General Assembly
Certificate - Full-Stack Engineer, Computer Software Engineering
2020 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.