Stephen Miller

Senior Product Owner & Lead for App @Three Uk

Newbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Senior Product Owner & Lead for App @Three Uk

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Led the agile re-platforming of the app from Cordova to Google Flutter, resulting in customer experience improvement in app store rating from 1.2 stars to 4.2 stars and 450k reduced calls.· Created an interactive prototype app to engage with senior stakeholders on new technology possibilities and to release the funding for execution, focusing on enhancing UX experience.· Lead product manager for others including Web Chat and AI agent for business alignment plans.· Product planned the app roadmap for ROI while looking after the backlog management.

EDUCATION

1999 — 2002

University of Reading

Bachelor of Science (BSc), Human and Physical Geography

SKILLS

Customer AcquisitionMobile DevicesSalesManagementTime ManagementMarketingTrainingStrategyE-CommerceCustomer ExperienceSellingDigital MarketingTeam ManagementOnline MarketingStakeholder ManagementTeam LeadershipAccount ManagementLeadershipDigital StrategyEmployee EngagementPpcProject ManagementMobile CommunicationsCrmRetailDirect MarketingOnline AdvertisingTelecommunications

ABOUT STEPHEN MILLER

A digital product management professional with a history in digital sales including managing end-to-end customer journeys, driving commercial performance, digital customer experience and defining product strategy. Led the roadmap planning and strategy for the nine agile squads that work across app and web. Solid track record of delivering end to end digital product plans across matrix markets while managing Director or board level executives.

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Stephen Miller — Senior Product Owner & Lead for App at Three Uk in Newbury, GB | Unifers