Steve MacRi

About Steve MacRi

I am a results‑driven Project Management Director with extensive experience leading large‑scale retail and restaurant programs across the U.S. I specialize in operational strategy, resource planning, and cross‑functional team leadership, ensuring accuracy, accountability, and consistency across every project touchpoint.My approach combines structured processes, clear communication, and disciplined execution. I’m passionate about building high‑performing teams, strengthening compliance, and driving operational improvements that scale. Whether refining workflows, elevating financial accuracy, or aligning stakeholders, I operate with a balance of firmness, fairness, and professionalism.I thrive in complex environments where precision matters, and I enjoy partnering with clients and internal teams to deliver solutions that are efficient, predictable, and grounded in operational excellence.

Experience

1. Director of Project Management

   DAVACO

   Feb 2023 — Present · Chicago, IL, US

   Lead multi‑site retail and restaurant programs across the U.S. and Canada with a focus on operational execution, team leadership, and financial accuracy. Drive consistency and performance through structured processes, clear communication, and accountability.Key ResponsibilitiesOversee daily operations for large‑scale retail and hospitality programs, ensuring consistent project delivery.Direct PM and PMO teams to maintain accurate trackers, forecasts, and financial reporting.Manage resource forecasting and labor planning to support upcoming project cycles.Enforce standardized operational processes, compliance, and documentation accuracy.Provide clear leadership, timely issue resolution, and effective client communication.Strengthen financial controls through oversight of billing, POs, redlines, and revenue tracking.Support team development through coaching, feedback, and performance accountability.Key AchievementsImproved operational accuracy and forecasting reliability across programs.Enhanced communication standards and accountability within PM teams.Streamlined financial processes, reducing delays and documentation errors.Increased team efficiency through consistent process discipline and targeted support

Education

• University of Illinois Chicago

  History

  1992 — 1995

Skills

• Natural Insight
• Interviews
• Project Planning
• Process Review
• Visual Merchandising
• Strategic Planning
• Microsoft Access
• Product Development
• Access
• Management
• Team Building
• Word
• Program Management
• Process Scheduler
• Inventory Management
• Inventory Control
• Leadership
• Promotions
• Sales
• Data Analysis
• Account Management
• Microsoft Word
• Team Leadership
• Purchasing
• Process Improvement
• Customer Service
• Operations
• Vendor Management
• Sales Management
• Operations Management
• Performance Reviews
• Retail
• Interviewing
• Budgets
• Microsoft Excel
• Powerpoint
• Logistics
• Customer Satisfaction
• Forecasting
• Hiring/Firing