Steve Webb

About Steve Webb

Dynamic healthcare manager with over 20 years’ experience in management, health care marketing, sales, compliance, policy, regulatory affairs, operations and implementation of strategic managed care initiatives. A results-driven professional with strong client-centric skills and agile approach to project management. Thorough knowledge of cross-functional project management concepts, methods and practices, information technology applications, processes, software and equipment, business systems designed and business process management and testing techniques and methodologies. Proven ability to support multiple projects with medium to high complexity. Consistent track record of on-time and on-quality delivery. Possess solid organizational, critical thinking, and interpersonal skills. Skills & Qualifications:Operations • Strategic Planning • Project Management • Business Development • Project Discovery and Planning • Client Services & Account Management • Sales & Marketing • Implementation • Accountability • Internal and External Communications • Risk Management • Regulatory Compliance • Policy • HIPPA • Healthcare Management •P&L accountability •Sales Forecasting and Strategic Planning

Experience

1. Market Sales Manager at Unitedhealthcare

   UnitedHealth Group

   Mar 2021 — Present

   Responsible for developing and managing valued partner relationships directly with community-based organizations, providers, professional organizations, external entities, venues, C-suite executive level managers, and/or influencers for the purpose of creating, enabling, and nurturing growth and sales opportunities throughout the state-Partner closely with sales team to execute a sales plan that includes strategies and revising strategies as dictated by market changes, sales results, and other factors-Act as the Subject Matter Expert in all areas of the market and the products available. Have a deep understanding of the local product portfolio (MA, DSNP, MedSup, PDP), available providers, applicable rules and regulations that apply to sales and marketing, compliance and UHC processes and procedures-Achieve recruiting goals by increasing the number of licensed, contracted, certified and producing agents as needed to achieve sales goals, including recruitment of agents with ethnic, cultural, and language backgrounds and abilities that reflect the market population-Increase producing agents and sales per agent. Assist with the creation of agent business plans to achieve desired outcomes-Share ideas and best practices, offer solutions, facilitate professional networking, and introduce incentives as appropriate-Build, maintain, deepen, and leverage internal and external strategic relationships that create sales opportunities with key agencies; community organizations, professional associations, provider groups, non-profits, financial advisors, food banks, etc-Oversee the creation of appropriate sales, product, and technical trainings and schedules and ride-long training-Create and execute effective resource sharing strategies, including lead routing, kiosk assignments, community meeting assignments, and participation in other UHC agency incentive programs as appropriate. Monitor for effectiveness and adjust accordingly.

Education

• The University of Findlay

  Minor of Psychology, Psychology

  1999 — 2004

• The University of Findlay

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  1999 — 2004

• Lima Central Catholic High School

  Honors, Science and Liberal Arts

  1995 — 1999

• The University of Findlay

  Master of Business Administration - MBA, Business Administration, Management and Operations

• The University of Findlay

  Minor of Finance, Finance, General

  1999 — 2004

• The University of Findlay

  Operations and Logistics Management, Business Operations and Logistics

  1999 — 2004

Skills

• Employee Relations
• Strategic Planning
• Network Security
• Merchandising
• Physician Relations
• Training
• Customer Satisfaction
• Hospitals
• Human Resources
• Microsoft Office 2010
• Internet Security
• Budgets
• Inventory Control
• Forecasting
• Recruiting
• Account Management
• P & L Ownership
• Microsoft Word
• Team Leadership
• Sales Management
• Office 2010
• IT Solutions
• Employee Benefits
• Medicare
• Operations Management
• Process Improvement
• Software Installation
• Management
• Team Building
• Leadership
• Wireless Networking
• Mobile Technology
• P&L Management
• Mobile Devices
• Computer Network Operations
• Customer Service
• Microsoft Excel
• Human Resource Development
• Leadership Development
• New Hire Orientations