Steve Knight

Area Manager @Amplifon

Canterbury, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

May 2009 — Present

Area Manager @Amplifon

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Full accountability for 22 branches and 5 shop in shop locations across the South East • To recruit, develop and retain the best in class from within the Hearing Care industry, with an end goal of all the team delivering high levels of customer satisfaction and performance consistency• Develop and implement the business strategy to ensure business growth and profitability through working with all support office sponsors.• Drove operational excellence through implementing monthly reviews, KPI analysis, robust action plans and effective communication across the district.• Executed an effective process for staff training and staff appraisals, which drove the management of underperformance and implementation of the district succession plan at all levels

SKILLS

HealthcareBusiness DevelopmentSalesRecruitingRetail Can Recognise Potential Problem Situations and Demonstrate Sound Judgement WitAccount ManagementManagement Demonstrates and Encourages a Culture That Demonstrates Integrity, Diversity aSales ManagementBusiness StrategyProject Management Has the Ability to Adapt Management Style in Order to Attain the Required ResuHuman ResourcesCoaching Demonstrates a Balanced Business Sense Culminating in Excellent Financial Retu Sales Driven Individual Who Has Consistently Led the Way in Setting the BenchmSales OperationsCustomer ServiceStrategy Proven Track Record in Setting and Achieving Challenging Targets and ObjectiveTraining

ABOUT STEVE KNIGHT

Here at Amplifon we recognise the importance of our people in delivering the highest…

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