Steven Horner

About Steven Horner

Senior Product Strategy Leader experienced in driving product innovation through data…

Experience

1. Product Strategy Lead

   Rocket Mortgage

   Jun 2021 — Present

   Lead a cross-department team in the development of a new customer-centric experience to activate clients across a full suite of financial product offerings -Coordinate with various teams to understand client needs, prototype and implement new top-of-funnel experiences to improve conversion and overall customer lifetime value -Launch a series of A/B tests of online experiences in support of various marketing campaigns to determine which experiences converted at a higher rate, resulting in an increase of 40% in conversion Defined the Product Strategy for scaling a new product offering which assists users in onboarding to become part-time Mortgage Loan Originators -Utilized human-centered design techniques to analyze the current product journey and identify opportunities for improved engagement and product growth -Revamped the onboarding experience for prospective Mortgage Originators in Salesforce, resulting in a 200% improvement in process efficiency

Skills

• User Experience
• Data Mapping
• Strategy
• Finance
• Agile Methodologies
• Agile
• Software Development Life Cycle (Sdlc)
• Business Intelligence
• Business Analysis
• Visio
• Quality Assurance
• Strategic Planning
• Commercial Banking
• Enterprise Software
• Product Development
• Lean UX
• Process Improvement
• Design Thinking
• Certified Scrum Master Csm
• Leadership
• Consulting
• Sql
• Requirements Analysis
• Requirements Gathering
• Etl
• Data Analysis
• Product Management
• Software Development
• Web Design
• Product Vision
• Project Management
• Sdlc
• Software Design
• Functional Design
• User Research
• Activity Diagrams
• Financial Analysis
• Data Warehousing
• Data Modeling
• User-Centered Design