Steve Hlaj

Manager Project Management Office @LogiSense

Kitchener, ON, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jul 2021 — Present

Manager Project Management Office @LogiSense

View department →

Ensuring business targets for Planning, Resource Scheduling and Revenue are achieved for Professional Services • Booking and balancing project manager and delivery team utilization – ensuring resource load best practices are executed • Managing project intake from Sales and managing project assignments - ensuring work is planned in advance and forecast revenue targets are actualized • Day to day management of project management resources, measuring performance, ensuring all staff maintain high levels of customer service • Issue tracking and delays are quickly surfaced so roadblocks can be removed, issues are resolved and projects stay on schedule • Monitoring the overall performance of the department by tracking and analyzing statistics and trends, providing reporting to the Senior Management Team during a weekly status meeting • Driving and improving project management processes and operational efficiency, mentor team understanding, and execution of PM best practices • Oversee multiple software implementation projects simultaneously • Monitoring ongoing customer satisfaction - be a point of escalation for project implementation services • Managing the PM team – provide support and coaching to managers, manage relationships with other groups (internal and external), and manage clients • Ensuring that processes are in place to identify and capture billable items.

EDUCATION

2007 — 2009

McMaster University

Associate's Certificate, Business Analysis

N/A

University of Waterloo

Hons. B.Sc., Biology & Chemistry

SKILLS

Content ServerPmiIntegrationLivelinkBusiness AnalysisService ManagementPmbokIncident ManagementContent Distribution NetworksEcmEscalation ManagementEnterprise Content ManagementItilItil FoundationCapm

ABOUT STEVE HLAJ

As a Manager of Project Management Office at LogiSense, I lead a team of project managers…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.