Steve Heister

About Steve Heister

I am a Strategic Product Executive with more than two decades of remarkable success in shaping and executing product strategies that have propelled companies into new realms of growth while expanding their market share. Throughout my career, I have been a catalyst for transformation within startup and matrixed environments, consistently delivering results that exceed expectations.My approach is defined by a holistic perspective, as I\'ve had the privilege of serving as a general manager, where I have not only owned the P&L but also led multifaceted teams spanning product, sales, client relations, and marketing. My goal has always been to craft and execute product strategies that not only drive revenue growth but also ensure the resounding success of products in the market.As a leader, I subscribe to an inspirational style that fosters a culture of collaboration. I believe in the power of teamwork, where individuals from diverse backgrounds and skill sets come together with a shared purpose—achieving business objectives and positioning the company as a dominant force in the market.My passion for product strategy, coupled with my unwavering commitment to fostering growth and excellence, continues to drive my journey as a Strategic Product Executive.Areas of ExpertiseAgile Methodologies • Communication • Cross-Functional Alignment • Customer Experience (CX) • Go-to-Market Strategy • Growth Strategies • Influence • Leadership • Product Development • Product Launch • Product Management • Product Strategy • Software-as-a-Service (SaaS) • Strategic Partnerships • Team Training & Development • User Experience (UX)

Experience

1. Chief Product Officer

   TrueComp

   Nov 2024 — Present · Philadelphia, PA, US

   I am a key member of the strategic leadership team at TrueComp, leading highly-skilled Product and Engineering teams. Together, our teams paint the product-led vision and strategy upon whose execution continues to cement TrueComp as the compensation experts and leaders across Public Sector. Our innovations provide state and local government finance and HR leaders with dynamic solutions that empower their operations with data through compensation benchmarking analytics, labor costing solutions, and enlightening actuarial discovery. Our mission, reflected in our roadmap, is to deliver World Class solutions that solve time-consuming, expensive, and value-limiting problems that excite the market so much that the idea of returning to the old methods or settling for lesser competitive solutions is unheard of. We do this through applying the voice of the customer across our agile and lean processes and the execution of a top-tier team made up of Product Management, UI/UX, and Engineering experts. By listening to our clients and offering solutions that forever change, via software, the way they think about compensation analysis, labor management and negotiation, and pension liability and contribution coordination, we provide our clients with strategic insights to position their agencies to best support their constituents. In turn, we internally drive our own high ARR growth, client satisfaction, and retention for TrueComp through product-led growth, professionalism, and execution.

Education

• University of Pennsylvania

  BA, Mathematics

Skills

• Saas
• E-Commerce
• Software Project Management
• Crm
• Requirements Gathering
• Microsoft Sql Server
• Traceability
• Medical Staff Credentialing
• Product Development
• Analysis
• Software Implementation
• Requirements Analysis
• Cloud Computing
• Partner Relationships
• Agile
• Functional Design
• Social Sourcing
• Professional Services
• Customer Service
• Business Analysis
• Wholesale Distribution
• Team Management
• Customer Relations
• Enterprise Software
• Product Marketing
• Agile Methodologies
• Management
• Integration
• Project Portfolio Management
• Partner Management
• Business Intelligence
• Reference Checking
• HR Software
• Wholesale
• Erp
• Business Process
• Process Improvement
• Recruiting
• Mobile Applications
• Product Management