Stephen Guest
IT Professional | Leader | Mentor | Presenter | Public Speaker
- Role
- IT Manager Senior IT Project Manager at Washington State Patrol
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Stephen Guest
I have current, deep and broad IT skills with proven team leadership and mentoring. If you have a need or I can help in someway contact me (s••••@steve-guest.com). Strong Leader who is customer focused; aligns needs, goals and ideas into solutions – resulting in 90% positive feedback and increasing satisfaction matrics by 900%. Trainer and presenter of technical skills. Participant in and advisor to senior management teams including strategic/financial/staff planning, personnel management and external communications. Architect and security specialist responsible for specifying and deploying server/client infrastructure, security and recovery services; saved a client Coach, mentor, motivator and builder of teams earning loyalty, inspiring dedication, instilling ethics and motivating productivity; complimented by managers and peers. Project planner who has managed simultaneous projects which required being consistently on time and on budget; financials of over plus reduced cost by 48%. Manager with extensive experience in system integration, documentation, global infrastructure, installation and support – including outsourced; improved client\'s IT usage 193%. Developer and supporter who has managed and been hands-on for over 25 products plus support, managed SDLC with up to 5 releases a week using multiple delivery media. Communicator and educator with over 250 international publications and presentation experience and over 3500 successful students; including CEOs and senior IT executives Consultant and advisor to senior executives and officials within governments, organizations and companies; including BBC, Mars, Microsoft and governments of USA, UK and the EU. I have a PhD in Computer Science with Usability/Human Computer Interaction other education includes a BSc in Computer Science with Business Management and recently I added certificates in Leadership. Do read my recommendations. Specialties: IT Technologies: Client/Server Cloud Community Based IT Distributed Systems HCI/CHI/Usability/UX Infrastructure Mobile/Wireless Networking Software Development SOA/SaaS System Architecture System Design Web Technology Business: Budget Management Business Development Business Management Contract Negotiations Corporate Training Customer Service Leadership Mentoring Presentations Project Management Research Strategic Planning Team Development
Experience
IT Manager Senior IT Project Manager
Mar 2015 — Present · Seattle, WA, US
Changed the whole concept of IT support for the largest funded Bureau in the State Patrol. • Managed the integration of the statewide Enterprise Resource Planning (ERP) software project. • Member of the Policy and Planning section. • Led the senior management in vision setting to change from technology focus to responding to business needs. • Facilitating the division’s adoption of a containerization of software model from virtualization. • CJIS, CODIS and FBI IT security checked for access to criminal and protected data for law enforcement. • Provided the IT service delivery to the State’s 7 Crime Labs, Toxicology Lab and Impaired Driving Section. • Functioned as business liaison between IT Division (ITD) and other internal and external departments. • Managed the agency’s integration of the statewide Enterprise Resource Planning (ERP) software project. • Managed enterprise state and department-wide projects impacting over end users. • Oversaw a high-profile legislated initiative involving multiple outside agencies and stakeholders. • Coordinated multiple department’s strategic technology plans, associated budgets and purchases. • Responded to House Bills, fiscal notes, court subpoenas and public disclosure. • Leader and mentor of teams of unionized IT staff with evaluations, hiring, training and expectations. • Collaborated with Fiscal Agents to build, manage and address expenditure in a government biennial budget.
Education
De Montfort University
PhD, Computer Science (Software Usability)
1986
De Montfort University
BSc, Computer Science w/ Business Administration
1986
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