Steve G.
Cloud Solutions Architect | Sales Engineer | Instructional Design Leader | Python, AI/ML, & Enterprise Change Management
- Role
- Content Specialist at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Content Specialist
Apr 2025 — Present · Redmond, WA, US
Accelerated External Customer Understanding: Translated complex technical information on Sovereign Cloud instances from engineering teams into accessible digital training, driving external customer understanding and technology adoption in high-security environments.Drove Efficiency with AI and Content Strategy: Leveraged Microsoft 365 Copilot and advanced prompt engineering to streamline content creation and optimize instructional design. Enhanced knowledge management by creating a standardized content checklist and team glossary (taxonomy).Designed High-Impact Virtual Training Solutions: Developed highly effective virtual training content for external clients, applying core principles of curriculum design, adult learning theory, and training effectiveness measurement for sustained, high-impact knowledge transfer.Supported Technical Enablement: Created essential enablement assets, including technical guides for recording demonstrations and workflow diagrams (Figma, Clipchamp), to empower field teams and product support specialists to troubleshoot and resolve advanced customer queries.
Education
Inshape Training Ltd
BCRPA Group Fitness
2009 — 2009
London Metropolitan University
HNC Software Development
1996 — 1998
SMART Facilitator Training
Group Facilitation and Communication Skills
2014 — 2014
Vancouver Coastal Health
Communication Skill Building
2014 — 2014
Inshape Training Ltd
BCRPA Fitness Theory
2009 — 2009
Vancouver Community College (VCC)
PIDP, School of Instructor Education
2011 — 2011
Vancouver Community College (VCC)
Interviewing and Counselling Skills
2010 — 2010
British Columbia Institute of Technology
Project Management/Resource Utilization
2010 — 2010
City Lit
Client-Centred Counselling Skills
1998 — 1998
Simon Fraser University
Certificate in Business Communication and Professional Writing
2015
City Lit
Acting
1995 — 1995
Skills
- Business Intelligence
- Video Editing
- Integration
- Vendor Management
- Photography
- E-Commerce
- Sql
- Software Project Management
- Business Analysis
- Databases
- Conflict Resolution
- Web Applications
- Agile Project Management
- Project Management
- Communication
- Instructional Design
- Java
- Coaching
- Enterprise Software
- Requirements Analysis
- Training
- Writing
- Sdlc
- Agile Methodologies
- Software Development
- Scrum
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