Steve Facchetti

Senior Manager, Pmo @Health Care Service Corporation

Hartford, CT, US
EMAILS
s••••••••@hcsc.com
MOBILE NUMBERS
+14•••••••57

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WORK HISTORY

Mar 2025 — Present

Senior Manager, Pmo @Health Care Service Corporation

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Nashville, TN, US

Leading delivery across tactical and strategic initiatives through effective planning, transparent reporting, relationship building and risk management. Collaborating with stakeholders and industry forums to identify opportunities and build business and technology capabilities to meet company objectives and goals. Manage a team of Project and Change Managers and Process Engineers with a focus on building and developing skills.

EDUCATION

N/A

Framingham State University

Bachelor of Business Administration - BBA, International Business

2000 — 2002

Seton Hall University

Master of Business Administration - MBA, Information Systems

N/A

D'Amore-McKim School of Business at Northeastern University

Master of Business Administration - MBA

SKILLS

IT ManagementPortfolio ManagementBusiness Service ManagementAccount ManagementBusiness AnalysisVendor ManagementProject Portfolio ManagementProcess ImprovementRequirements AnalysisBusiness RequirementsInfrastructureResource ManagementOperations ManagementManagementBankingRisk ManagementProject ManagementSdlcDisaster RecoveryBusiness Process ImprovementProject Management Office (Pmo)Software Development Life Cycle (Sdlc)Requirements GatheringInsuranceCrmCustomer Relationship Management (Crm)PmoLeadershipIT Strategy

ABOUT STEVE FACCHETTI

Self directed and innovative leader who delivers strategic initiatives by inspiring people to reach new heights, effective planning, relationship building and risk management. Skilled in leading, building and developing teams to success while improving quality and productivity through relationship building, delivery excellence and process improvement. Works under continual deadline pressure in fast paced, cross-functional and matrix environments. Exemplary problem-solving skills; identifies problems and implements corrective solutions. SELECTED ACCOMPLISHMENTS- Successfully managed a $60M Retirement Services portfolio of projects to maintain Voya Financial as a top five provider of Retirement Services in the US- Implemented a Lean Management System into the project planning process, reduced the lead time by 80% and delivered over $1.8M in annual savings- Led a department of technology shared services and development achieved a 90% manager effectiveness rating and implemented a product and service strategy- Managed the Sales, Distribution and Marketing technology portfolio of projects that were key in launching Mass Mutual from the number four to the number two Whole Life insurance carrier in the United States.

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