Steve Doonar

Service Desk Lead @Molycop

Newcastle, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Service Desk Lead @Molycop

Waratah, AU

Delivering ICT transformation solutions

EDUCATION

1991 — 1992

Army College of TAFE

Radio Mechanic - Grade 2

2001 — 2001

Dimension Data

N/A

2006 — 2006

Australian Institute of Management (AIM)

Certificate

2007 — 2007

HDAA

N/A

SKILLS

Trend AnalysisTelecommunicationsSystem DeploymentServersItilProblem AnalysisKey Account ManagementIncident ManagementSoftware InstallationIT ManagementSlaItil CertifiedIT Service ManagementService ManagementIT Asset ManagementChange ManagementService DeskBmc RemedyCisco TechnologiesProblem ManagementProject PlanningInformation TechnologyInfrastructureCisco Systems ProductsSwitchesTroubleshootingService-Level Agreements (Sla)RoutersProject DeliveryIT OperationsBuilding RelationshipsManagementDisaster RecoveryRelationship ManagementProject ManagementNetwork AdministrationVoipData CenterService DeliveryActive Directory

ABOUT STEVE DOONAR

Delivering ICT transformation solutions to the heavy manufacturing industry

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Steve Doonar — Service Desk Lead at Molycop in Newcastle, AU | Unifers