Stephen Cox

About Stephen Cox

Technology Professional with 10+ years of hard skills (computer administration & support) and soft skills (communication, teamwork, relationship-building) who is passionate about helping IT organizations resolve technical problems, provide creative solutions and achieve world class customer satisfaction.If you’re looking for a Computer Systems Infrastructure Professional that is capable of installing, documenting and supporting your Windows platform based environment AND also providing world class personalized service to your customers, partners or users then look no further.Passionate about engaging with different people from all walks of life, from the “blue collar” worker up to the Fortune 500 Company CEO. Professional, friendly drive and innate ability to build rapport and establish productive, long-term relationships. A natural for any position that involves interacting with a wide variety of personalities and varying levels of technical abilities.Described by former colleagues as, “a people’s person and a great team player.” “(Steve’s) easy going attitude makes him a real asset in tense situations. The combination of his vast experience, technical ability, positive attitude in crisis situations… is able to create a positive synergy in any role.” KEY SKILLS & QUALIFICATIONS• Extensive experience planning, installing and supporting Microsoft Windows Server based mission-critical, enterprise level software and components• Proven ability to increase productivity through process analysis and improvement• Strong knowledge of application, infrastructure and release management processes and procedures• History of establishing rapport and maintaining effective working relationships with customers, peers and partners of many diverse backgrounds and varying technical abilities

Experience

1. Windows System Administrator

   SanMar

   Jun 2012 — Present · Issaquah, WA, US

   Family-owned since 1971, Seattle-based SanMar is an award-winning supplier of 14 retail, private label and mill brands. We supply apparel and accessories to screen printers, embroiderers, promotional products distributors, athletic dealers, industrial launderers and more – whether they are outfitting a Fortune 500 corporation or the local bowling team.

Education

• Bellevue College

  Information Technology Project Management

  2012

Skills

• Windows Xp
• Process Improvement
• Windows Server 2003
• Iis
• Disaster Recovery
• Sitescope
• Security
• Active Directory
• Xp
• System Center Configuration Manager (Sccm)
• Windows Server
• Microsoft Excel
• Dhcp
• Excel
• Windows
• Windows 7
• Change Management
• Technical Documentation
• Scom
• Microsoft Sql Server
• Sharepoint
• Hyper-V
• Internet Information Services (Iis)
• Patch Management
• Building Relationships
• Documentation
• Windows Support
• Windows 95
• Group Policy
• Project Planning
• Windows Server 2008
• Release Management
• Dns
• Windows Xp Professional
• Outlook
• Data Center
• Troubleshooting
• Domain Name System (Dns)
• Tcp/Ip
• Dynamic Host Configuration Protocol (Dhcp)