Steve Bastille
Customer Success Account Manager at Microsoft
- Role
- Customer Success Account Manager at Microsoft
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Steve Bastille
Information Technology executive with broad experience in most aspects of computer related technologies, including designs for new properties and installations of those properties. Direct experience with gaming industry (16 years) and financial markets (5years).Specialties: User experience standardization, Vendor relationship development, Server and desktop architecture
Experience
Customer Success Account Manager
Jul 2020 — Present · US
A primary customer facing role responsible for customer success through program deliveries and strong customer relationships. Key to helping customers achieve their own digital transformation leveraging Microsoft solutions. This is achieved by fulfilling support contract obligations, partnering with the customer and Account Team to prioritize and plan customer engagements and programs, define outcomes to improve the health, performance, and business capabilities of the prioritized workloads and track, escalate, and plan for the remediation of technical blockers and provide engineering feedback.
Education
Potomac College
BS, Microcomputer Systems Management
1992 — 1997
Montgomery College
AA, Electromechanical Systems Engineering Technology
1987 — 1991
Skills
- San
- Sql
- IT Management
- Casino
- Firewalls
- Cloud Computing
- Virtualization
- Network Administration
- Microsoft Sql Server
- Active Directory
- Xp
- Windows Server
- Hardware
- Hospitality
- Technical Support
- Microsoft Certified Professional
- Gambling
- Training
- Sharepoint
- System Deployment
- Gaming Industry
- Servers
- Troubleshooting
- Information Technology
- Networking
- Iis
- Data Center
- Standardization
- System Administration
- Windows
- Operating Systems
- Microsoft Exchange
- Cisco Technologies
- Leadership
- Business Intelligence
- Vmware
- Help Desk Support
- Blackberry Enterprise Server
- Security
- Management
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