Steve Varney
Ealing Cvs IT Support Ecc @RNLI
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WORK HISTORY
Ealing Cvs IT Support Ecc @RNLI
installing and configuring computer hardware operating systems and applications;• monitoring and maintaining computer systems and networks;• talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;• troubleshooting system and network problems and diagnosing and solving hardware or software faults;• replacing parts as required;• providing support, including procedural documentation and relevant reports;• following diagrams and written instructions to repair a fault or set up a system;• supporting the roll-out of new applications;• setting up new users\' accounts and profiles and dealing with password issues;• responding within agreed time limits to call-outs;• working continuously on a task until completion (or referral to third parties, if appropriate);• prioritising and managing many open cases at one time;• rapidly establishing a good working relationship with customers and other professionals, such as software developers;• testing and evaluating new technology;• conducting electrical safety checks on computer equipment
EDUCATION
Ealing Council
MSCE Windows 2000 rm simm managment and windows sever 2003 / 2007
West london Academy staff
Msce Sever 2003 /2008
SKILLS
ABOUT STEVE VARNEY
As an IT technical support officers I monitor and maintain computer systems and networks.…
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