Steve Treanor

About Steve Treanor

Help Desk Cavalry is a Managed Service Provider (MSP). Our proactive managed services solution improves your staff\'s efficiencies, increases productivity, reduces overall IT costs and mitigates business pain and risk.Services offered include:• Computers• Servers • Networks• VoIP Phones• Cloud Services• Hardware as a Service • Software as a Service• Backup and Disaster Recovery• Vendor ManagementBusiness benefits include:• Rapid resolution of network issues• Reduced total cost of ownership (TCO)• Flat rate predictable monthly expense• Reduced risk of downtime• Single point of contact for all vendor issues• Equipment and upgrades included• Empowers you so you can focus on running your businessSpecialties: Listening! Cloud Services, Office365, Managed Services, Hosted Services, Hardware as a Service (HaaS), Software as a Service (SaaS), Small and Medium Business (SMB) technology needs.

Experience

1. Owner & CEO

   Help Desk Cavalry

   Feb 2013 — Present · Bremerton, WA, US

   Comprised of local IT technicians and industry experts, Help Desk Cavalry (HDCav) assists Kitsap County businesses of all types with their Information Technology (IT) needs. They provide a unique set of offerings which extend across the spectrum of IT and were developed from their employee’s decades of experience with small business challenges. Their client portfolio is comprised of some of the area’s most well-known companies and span across a variety of industry verticals. HDCav is also a HIPAA Certified Business Associate — its technicians, processes, and systems, allowing local healthcare business the opportunity to work with a sympathetic and knowledgeable local IT company. Help Desk Cavalry believes in providing the highest quality project work and support services to local companies while understanding and maintaining sensitivity to budgeting needs.

Education

• NetDesk

  MCSE, Microsoft Certified System Engineer

  1998 — 2002

• Pikes Peak State College

  Associates

  1995 — 1997

Skills

• IT Strategy
• Contact Centers
• Business Management
• Security
• Enterprise Software
• Business Intelligence
• Customer Relations
• Selling
• Unified Communications
• Customer Relationship Management (Crm)
• Consultative Selling
• Business Strategy
• Troubleshooting
• Voip
• Data Center
• Saas
• Team Leadership
• Information Technology
• Sales Operations
• Professional Services
• Customer Service
• Managed Services
• Integration
• Vendor Management
• Cloud Computing
• Management
• Team Building
• Cti
• Networking
• Uc
• Telephony
• System Deployment
• Servers
• Crm
• Microsoft Crm
• Leadership
• Windows Server
• Solution Selling
• Voice Over Ip (Voip)
• Windows