Steve Timko

About Steve Timko

I’ve spent my career on the move, literally and operationally. From managing valet operations in hospitality to coordinating shuttle logistics at major transportation hubs and supporting distribution for public schools, I’ve thrived at the intersection of people, process, and performance.Across every industry, one thing has stayed constant: I’m the person teams rely on when things need to run smoothly, efficiently, and on time. I’ve led multi-site teams, kept vendors aligned with expectations, and ensured frontline operations stay coordinated, especially when timing and service matter most.Today, as a Category Specialist at St. Clair Health, I apply that same mindset to the healthcare supply chain, focusing on sourcing, vendor partnerships, and operational efficiency that directly support patient care.I hold a Bachelor’s in Supply Chain Management and am currently pursuing my MBA, which builds on my hands-on experience with broader strategy, analytics, and leadership training.What drives me? A commitment to integrity, clear communication, and getting the job done right the first time. I bring a practical, systems-minded approach to every challenge, shaped by years in the field and a continual drive to improve and lead by example.

Experience

1. Operations Manager

   Pittsburgh Valet

   Jan 2023 — Present · Pittsburgh, PA, US

   At the helm of Pittsburgh\'s largest hotel property (712 rooms) and second-largest convention space, I led valet services. Every day, I guided a 75 member core team and 130 additional contributors to deliver seamless service.Some of my contributions are:• Elevated service delivery through executive-level collaboration, attending hotel briefings and coordinating logistics for conventions and VIP events, resulting in a 25% increase in client satisfaction scores.• Spearheaded operational standardization by introducing performance metrics, structured training, and incentive-based programs, reducing staff turnover by 20% and increasing tip-based earnings.• Negotiated and managed partnerships with 4 third-party parking vendors, optimizing space availability and vehicle capacity.• Transitioned manual scheduling to digital workforce management platform, reducing scheduling conflicts.• Instituted team-wide accountability measures, including uniform compliance, performance coaching, and communication protocols.

Education

• Youngstown State University

  Master of Business Administration - MBA

• University of Maine

  Bachelor's, Business Administration - Suppy Chain Management