Steve Thomas

About Steve Thomas

Product and business leader with 13+ years of experience building and scaling customer-centric products across cards, payments, digital banking, and strategic partnerships.Throughout my career, I have led high-impact initiatives at HDFC Bank, Visa, SBI Card, and American Express, driving growth across acquisition, engagement, portfolio profitability, and customer experience.Currently leading key product initiatives for HDFC Bank’s MyCards platform and PIXEL Credit Card while overseeing strategic partnerships across some of India’s most recognized cobrands including Marriott Bonvoy, Tata Neu, Swiggy, and IRCTC.Highlights include:• Led acquisition initiatives resulting in PIXEL card issuances in a single month• Successfully launched one of India’s largest-selling fuel cobranded credit cards• Managed and optimized partnerships across travel, retail, ecommerce, telecom, and loyalty ecosystems• Delivered digital transformation initiatives impacting millions of customers• Built strong stakeholder relationships across Product, Technology, Risk, Compliance, Marketing, and external partnersPassionate about creating products that simplify financial services, improve customer experiences, and deliver measurable business outcomes.Open to conversations around Product Leadership, Payments, Cards, Digital Banking, Partnerships, and Fintech Innovation

Experience

1. Deputy Vice President

   HDFC Bank

   Jun 2024 — Present · IN

   Key Impact* Own product strategy and growth for MyCards and PIXEL Credit Card.* Led acquisition initiatives resulting in PIXEL card issuances in a month.* Drive digital transformation initiatives across card servicing journeys.* Manage strategic partnerships across Marriott Bonvoy, Tata Neu, Swiggy, and IRCTC.* Lead collaboration across Product, Risk, Compliance, Marketing, Technology, and external partners.

Education

• Cambridge High School

  High School, Science

  2000 — 2008

• Shri T P Bhatia College of Science

  Junior College, Science

  2006 — 2008

• Mumbai University Mumbai

  Masters in Management, Marketing/Marketing Management, General

  2012 — 2014

• St. Andrew's College of Arts, Science and Commerce

  BMS, Management

  2008 — 2011

Skills

• Sales Management
• Online Travel
• Enterprise Technology Sales
• Online Advertising
• Product Management
• Salesforce.com
• Crm
• Customer Relationship Management (Crm)
• Social Media Marketing
• Market Research
• Online Marketing
• Property Management Systems
• Teamwork
• Team Management
• B2b
• Marketing Communications
• Marketing
• Strategic Planning
• Marketing Strategy
• Forecasting
• Microsoft Office
• Sales
• Customer Retention
• Customer Service
• Account Management
• Business Development
• Negotiation
• Marketing Management
• Saas
• Strategy
• E-Commerce
• Event Management
• Lead Generation
• Competitive Analysis
• Management
• Business Strategy
• Team Leadership
• Erp
• New Business Development