Steve Starbuck

ZCX Strategic Channel Manager- US

Role: Zcx Strategic Channel Manager at Zoom
Location: Carlsbad, CA, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Steve Starbuck

I am passionate about unifying teams and leveraging our combined enthusiasm, experience, and knowledge to enhance the way businesses communicate!Specialties: Leveraging technology to improve customer\'s business processes, reduce/control total costs to communicate, and eliminate the risks involved with the communication decisions

Experience

Zcx Strategic Channel Manager
Zoom
Jul 2025 — Present · Carlsbad, CA, US
A cloud contact center purpose built for the future of CX. Meet your customers on all channels and provide instant, accurate resolution 24/7 with a conversational AI chatbot.Empower agents with real-time AI assistance, easier scheduling, and coaching insights from every interaction. Increase customer and agent satisfaction by using AI to reduce after-call work, simplify queues, and decrease hold times.

Skills

Voip
Channel Partners
Data Center
Multiprotocol Label Switching (Mpls)
Unified Communications
Wireless Technologies
Sales
Avaya
Saas
Wireless
Video Conferencing
Strategic Partnerships
Selling
Mpls
Call Centers
Ip
Software as a Service (Saas)
Wan
Avaya Technologies
Managed Services
Lan-Wan
Sip Trunking
Direct Sales
Co-Location
Sip
Ivr
Cloud Computing
Hosted Services
Wide Area Network (Wan)
Contact Centers
Session Initiation Protocol (Sip)
Account Management
Solution Selling
Voice Over Ip (Voip)
Telephony
Telecommunications

Contact information

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Work email
s••••••••@zoom.com
Personal email
•••••@•••••.com
Direct dial
+18•••••••99

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Current company

Zoom

IT Services and IT Consulting · 14K employees · Founded 2013 · San Jose, California, United States

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

zoom.com

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About Steve Starbuck

Experience

Zcx Strategic Channel Manager

Skills

Find verified contacts for anyone on LinkedIn