Steve Shields

About Steve Shields

Experienced Technical Service Management with a proven and demonstrated history of working in the temporary utilities industry. Highly skilled in Operations Management, Power Plants/Power Generation and Project Management. Strong information technology professional with an Associates focused in Applied Sciences from Oklahoma State University.

Experience

1. Sr Technical Service Specialist

   Aggreko

   Jun 2016 — Present

   Provide Technical Service Support to Customers, SE Sales, Technical Team. Proven analytical/critical thinking skills, proven decision-making skills, interpersonal skills, organization and prioritization skills, problem-solving skills, project management skills.Advanced written/oral communication skills.Completed MV/HV Instruction and Certification.Project Management of various projects around NA and the Caribbean.Highly skilled on generator - utility grid paralleling systems.Assist with customer requests and questions; assist with job-walks and provide customers with alternative based solutions. Provide technical support to the Sales Team so Sales can submit to the customer(s) the correct information to make necessary decisions based on the solution provided.Assist the junior techs with training, on the job and over the phone with technical questions and difficulty in the field.Maintain Operational Stability within the SE Region.Provide necessary support where needed, locally or regionally.Report directly to the Regional Technical Service Manager.

Education

• Oklahoma State University

  Associates, Applied Sciences

  2011 — 2014

• John O'Connell, HS of Technology, SF

  Aircraft and Powerplant, Airframe & Powerplant

  1978 — 1979

Skills

• Operations Management
• Petroleum
• Power Generation
• Forecasting
• Contract Management
• Continuous Improvement
• Project Management
• Six Sigma
• Generators
• Income Statement
• Troubleshooting
• Power Distribution
• Power Systems
• Energy
• Facilities Management
• Process Improvement
• Logistics Management
• Electrical Wiring
• Sales Management
• Engineering
• Pumps
• Switchgear
• Electrical Systems
• Electricians
• Air Compressors
• Manufacturing
• Negotiation
• Budgets
• Electrical Troubleshooting
• Contract Negotiation
• Commissioning
• Budgeting
• Logistics
• Customer Satisfaction
• Preventive Maintenance
• Hvac
• Power Plants
• Business Process Improvement
• Maintenance Management
• Electricity