Steve Shepherd

Executive Director of Solutions Delivery @BST Global

Rugby, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2026 — Present

Executive Director of Solutions Delivery @BST Global

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EDUCATION

2008 — 2008

Microsoft Certified Professional

CRM 4.0 Application, Customisation & Configuration

2011 — 2012

APMG

Foundation & Practitioner, Prince 2

2005 — 2008

The Open University

MBA, Completed

N/A

Six Sigma

Green Belt

2000 — 2000

Microsoft Certified Professional

MCP, Implementing & Supporting NT Server 4.0

2002 — 2003

The Open University

Diploma, Management

SKILLS

Program ManagementRequirements AnalysisConsultancyManagementPre-SalesSoftware DevelopmentBusiness AnalysisConsultingIntegrationProject Portfolio ManagementSix SigmaSdlcProject ManagementIT StrategyIT ManagementTeam ManagementPmoPmpLeadershipCustomer Relationship Management (Crm)StrategyResource ManagementBusiness Process ImprovementProfessional ServicesBusiness RequirementsEnterprise SoftwareEnterprise Resource Planning (Erp)Customer ServiceBusiness IntelligenceSoftware Project ManagementCrmMicrosoft CrmProject PlanningProject DeliverySoftware Development Life Cycle (Sdlc)Business ProcessBusiness Process Re-EngineeringStakeholder ManagementPrince2Erp

ABOUT STEVE SHEPHERD

Self-motivated with a broad experience of software development and solutions delivery including Project, Resource & Financial Management Systems as well as Payroll, HCM and CRM. Managing and delivering integrated service offerings to domestic and international clients including:Specialties:* Enterprise Resource Planning (ERP)* Pre-Sales Client Engagement* Project & Programme Management* Team Management* Stakeholder Management* Business Process Analysis* Change Management* Solution Delivery* Data Migration* Systems Integration* Product Development* Consultancy * Support

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