Steve Schuster

About Steve Schuster

The retail supplier landscape is complex and fast-moving, with financial challenges ranging from compliance requirements to chargebacks and revenue reconciliation. Without the right strategy, suppliers risk lost revenue, unnecessary deductions, and operational inefficiencies.With over 20 years of experience in supplier compliance, operations, and deductions management, I’ve worked closely with major retailers—including Walmart, Target, Best Buy, and Amazon—to streamline processes, reduce chargebacks, and improve overall supply chain performance.Most recently, I led compliance, operations, and deductions strategy at Vendormint™, a technology-driven platform that helped suppliers recover lost revenue, improve compliance, and navigate complex retailer portals. Our team provided data-driven insights and dispute automation to help businesses recover what they were owed and stay ahead of retailer demands.Before that, I founded and ran Your Compliance Guys, where I built tailored vendor compliance solutions, led chargeback recovery efforts, and helped clients achieve a 94% dispute success rate.I bring deep knowledge of routing guides, retailer compliance metrics, and financial dispute workflows—and I’m passionate about helping suppliers protect their margins and scale sustainably. Open to new opportunities where I can bring this experience to the table—whether in warehouse operations, compliance leadership, or deductions strategy. Let’s connect.

Experience

1. Chief Compliance Officer

   OSPM, LLC

   Jan 2026 — Present · Brooklyn, NY, US

   Chief Compliance Officer (CCO)OSPM, LLC · Full-timeOSPM, LLC is committed to helping individuals and families live in safe, comfortable, and well-managed homes across a multi-state portfolio of housing communities.As Chief Compliance Officer, I lead enterprise compliance, governance, and operational transformation initiatives, strengthening regulatory oversight and building scalable systems that support residents, property teams, and ownership.• Leading RealPage implementation, data integrity efforts, and portfolio-wide process alignment across operations, accounting, and compliance• Driving NSPIRE readiness, inspection coordination, remediation planning, and ongoing monitoring• Overseeing HUD and Section 8 compliance, audit responses, default notices, and corrective action plans• Rebuilding compliance infrastructure, policies, documentation standards, and internal controls across the portfolio• Establishing governance frameworks, accountability structures, and clear operational workflows• Providing multi-state regulatory oversight and proactive risk management• Implementing asset tracking, spend governance, and operational reporting to improve visibility and control• Identifying cost recovery opportunities, validating vendor pricing, and strengthening procurement oversight across suppliers including Lowe’s, Sherwin Williams, and other partners• Developing SOPs, approval processes, and cross-functional coordination to improve execution and consistency• Supporting leadership with strategic initiatives, portfolio stabilization efforts, and continuous improvement programsFocused on strengthening compliance culture, improving operational discipline, and ensuring communities remain stable, compliant, and positioned for long-term success. Known for bringing structure, accountability, and execution to complex environments, aligning compliance, operations, and financial discipline to support sustainable growth and long-term performance.

Education

• Rockland Community College

  Bachelor's degree, Business Administration, Management and Operations

  1996 — 1998

Skills

• Microsoft Word
• Human Resources
• Time Management
• Contract Negotiation
• Coaching Staff
• Supply Chain Management
• 3pl
• Budgets
• Public Speaking
• Operations Management
• Union Relations
• Warehousing
• Microsoft Excel
• Warehouse Operations
• Supply Chain
• Strategic Planning
• Negotiation
• Management
• Team Building
• Transportation
• Transportation Management
• Reverse Logistics
• Project Management
• Hazardous Materials
• Logistics Management
• Brainstorm Facilitation
• Supply Chain Operations
• Microsoft Office
• Inventory Management
• Inventory Control
• Teamwork
• Leadership
• Supply Chain Optimization
• Customer Service
• Warehouse Management
• Logistics
• Volunteer Management
• Public Safety
• Retail
• Shipping