Steve Razzano
Technical Support Engineer @ Monarch Money
- Role
- Technical Support Engineer at Monarch
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Steve Razzano
Seasoned Customer Success, Support, and Software Engineer with over 8 years of customer-facing technical experience with a strong background in solutions engineering, Single Sign-On (SSO), JavaScript, HTML, and other core web, scripting, and cloud technologies. Proven track record of delivering exceptional customer service, with the ability to troubleshoot and resolve complex technical issues efficiently. Adept at communicating technical concepts to users of all audiences, ensuring smooth and positive user experiences. Career CSAT: tickets solved)One Touch Close rate:~76%
Experience
Technical Support Engineer
Feb 2025 — Present · Phoenix, AZ, US
Education
Arizona State University
Bachelor's degree, Economics
2012 — 2014
Skills
- Pos
- Game Theory
- Saas
- Merchant Card Processing
- Value Propositions
- Leadership
- Cloud Applications
- Management
- Sales
- Problem Gambling
- Executive Search
- Virtual Economies
- Salesforce.com
- Point of Sale
- Social Media
- Economics
- Iaas
- Start-Ups
- Technical Recruiting
- Wordpress
- Merchant Services
- Sales Operations
- Finance
- Customer Service
- Cold Calling
- Recruiting
- Economic Forecasting
- Mobile Technology
- Business Development
- Mobile Games
- Video Games
- Cloud Computing
- Sourcing
- Ipad Pos
- Cascading Style Sheets (Css)
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