Steve Randall
Head of Service - Coe @BDR Thermea Group
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WORK HISTORY
Head of Service - Coe @BDR Thermea Group
Apeldoorn, NL
Realising strategic objectives across seven European OpCo\'s through the implementation of business process and business systems improvement.Aftersales BPE for the design, build, integration and deployment of new ERP, CRM, FSM and scheduling software across multiple European OpCo\'s.Implementation of the processes and systems to deliver growth of service contracts from to and service revenue from 59M to 117M in a 5 year period.
EDUCATION
University of Warwick
Bsc, Chemistry
SKILLS
ABOUT STEVE RANDALL
An expert in business change and business systems with a strong operational background. Skilled in delivering process optimisation and operational efficiencies with increased performance and productivity. A strong background of delivering customer service excellence with experience of continuous improvement, project management, mobile workforce & scheduling solutions, logistics and facilities management. An accomplished leader and manager.
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