Steve Ramirez
Director of Field Operations @Care Access
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WORK HISTORY
Director of Field Operations @Care Access
Oversee multiple operations throughout the U.S. for an innovative global health research company. Accountable for strategic event planning, supply chain, logistics, procurement, warehousing, and safety measures. Additionally, managed a fleet consisting of 25 drivers, achieving incident-free miles driven to date.Coordinate and manage three-day events across the continental U.S, Hawaii, and Puerto Rico. Credited for revamping the clinical trial model across diverse and specialized communities, completing over prescreen blood draws. Collaboratively streamlined processes working with cross-functional teams (Clinical, Marketing, and Capacity) on strategic action plans, reducing overall costs by 15%. Architected a more efficient warehouse sample-receiving process from the ground up, utilizing 5S principles to optimize workflow. Developed a defect-tracking database and coached teams on proper shipping standards, enabling over 700 samples to be processed in a single day. Fostered a more stringent safety culture by establishing a cross-departmental committee. This initiative was instrumental in reducing total safety incidents by 45% over the last 18 months. Shrewdly negotiated high-dollar contracts and managed vendor relationships, resulting in a 15% reduction in equipment costs while improving service levels.Supported the expansion of Care Access into Brazil, Canada, and Poland, establishing operational frameworks to support successful event screenings at these locations. Developed and implemented new inventory management processes, ensuring efficient local procurement and international shipping of necessary supplies. Oversaw customs and regulatory paperwork, ensuring compliance with international shipping and import regulations.Standardized temperature monitoring systems across all global sites, integrating a US-based system to maintain accurate temperature logs for sponsor validation and internal quality control.
EDUCATION
California State University Stanislaus
Bachelor of Business Administration (B.B.A.)
ABOUT STEVE RAMIREZ
As a transformative, senior-level operations director, I have over 12 years of cumulative…
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