Steve Pangburn
Director - Strategic Accounts Transformation Hub
- Role
- Director - Strategic Accounts Transformation Hub at Caterpillar Inc.
- Location
- Tucson, AZ, US
- LinkedIn followers
- 500 followers
About Steve Pangburn
Lead a cross-functional team of customer-focused professionals dedicated to delivering exceptional experiences and measurable value for Caterpillar’s largest global mining customers. Drive strategic transformation initiatives that align customer needs with enterprise capabilities, improve operational performance, and accelerate long-term growth. Partner closely with senior customer stakeholders and internal business units to shape account strategy, streamline processes, and implement scalable solutions. Champion a culture of collaboration, innovation, and continuous improvement to strengthen relationships, enhance service delivery, and position Caterpillar as a trusted strategic partner in the mining industry.
Experience
Director - Strategic Accounts Transformation Hub
Nov 2025 — Present · Tucson, AZ, US
Lead a cross-functional team of customer-focused professionals dedicated to delivering exceptional experiences and measurable value for Caterpillar’s largest global mining customers. Drive strategic transformation initiatives that align customer needs with enterprise capabilities, improve operational performance, and accelerate long-term growth. Partner closely with senior customer stakeholders and internal business units to shape account strategy, streamline processes, and implement scalable solutions. Champion a culture of collaboration, innovation, and continuous improvement to strengthen relationships, enhance service delivery, and position Caterpillar as a trusted strategic partner in the mining industry.
Education
University of Arizona
Mining 360 Leadership Program, Mining
2017 — 2018
University of Illinois Urbana-Champaign
Bachelor of Science (BS), Engineering
2001 — 2005
Skills
- Engineering
- Fmea
- Finite Element Analysis
- Dfmea
- Continuous Improvement
- Mechanical Engineering
- Lean Manufacturing
- Gd&T
- Manufacturing
- Manufacturing Engineering
- Pro Engineer
- Apqp
- Six Sigma
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