Steve Mitchell
Director and Ecommerce Expert @Cs14.Digital
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WORK HISTORY
Director and Ecommerce Expert @Cs14.Digital
Milton Keynes, GB
Founder and delivery lead of CS14 Digital, providing project and programme management, e-commerce consultancy and technical oversight for retailers, brands and agencies.Key responsibilities & achievements:• Lead end-to-end delivery for complex e-commerce and digital transformation programmes• Manage multiple concurrent projects across platform migrations, redesigns, feature development and operational improvement• Oversee discovery, scoping, delivery governance, roadmapping and stakeholder communication• Direct cross-functional teams (design, UX, development, data, marketing, content, operations) across both agency and client-side environments• Deliver multi-platform builds including Salesforce Commerce Cloud, Shopify Magento, BigCommerce, WooCommerce and bespoke solutions• Define requirements, technical architecture direction and integration planning (ERP, ESP, CRM, PIM, stock systems, payment gateways)• Coordinate with senior leadership, product owners and operational teams to ensure commercial and technical alignment• Support continuous optimisation across UX, CRO, checkout, performance and digital marketing operations• Known for bringing clarity to complex programmes, strengthening delivery discipline, and ensuring teams execute with confidence
SKILLS
ABOUT STEVE MITCHELL
I’m a senior Programme & Project Manager with deep experience across e-commerce, digital retail and multi-platform delivery. I specialise in taking complex online retail programmes from concept to execution - leading cross-functional teams, defining clear delivery structures, and ensuring initiatives land on time, on budget, and aligned with commercial goals. Over the last 15+ years, I’ve supported leading brands, agencies and retailers through major digital transformations, replatforming projects, multi-market rollouts and continual optimisation programmes. My background combines hands-on project delivery, strong commercial understanding, and practical experience across platforms, including Salesforce Commerce Cloud, Shopify, Magento, BigCommerce, WooCommerce and bespoke architectures. I’m at my best when simplifying complexity, aligning stakeholders, and driving the discipline needed to deliver high-impact digital experiences. From platform migration and system integration to CX improvement and data operations, I bring structure, clarity and calm leadership to every project.
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