Steve Miller

Director of Operations @RXO, Inc.

Southfield, MI, US

In my current role, I am providing strategic leadership and direction in developing and implementing effective strategies to improve efficiency and reduce costs in supply chain operations while leading a team of 200+ full-time associates with 12 direct reports. I made several key contributions including:• Led the development of a new employee engagement program encompassing career progression, 360 assessments, and open feedback channels.• Ensured timely delivery of all required components by collaborating with suppliers.• Exceeded budget targets for the past six years by streamlining overall company operations.• Drove lean initiatives to improve efficiency, including cost reductions and process improvements while leading multiple cost savings and automation projects.• Planned and managed project documentation, time frames, technical execution, quality outcomes, and technology upgrades in an efficient manner.• Oversaw all operational aspects of supply chain management, supplier quality and management, service engineering, customer help desk, backorder management, and environmental health and safety with full P&L responsibility.

Central Michigan University

Bachelor of Science - BS, Mechanical Engineering

Lawrence Technological University

Master of Science - MS, Engineering Management