Steve Miller
Account Services, Technical Support and Escalation Management
- Role
- Post Sales Escalation Engineer at Cohesity
- Location
- North Easton, MA, US
- LinkedIn followers
- 500 followers
About Steve Miller
I have over twenty years accumulated in the information industry supporting hardware and software. My experience includes all aspects of support and management in the technical industry. Roles include consulting and in-house support in the areas of design, development, and deployment; system architectural design and deployment; help desk and customer support and management. My career has focused primarily on developing and supporting multiple roles in large and small as well as startup companies. I have held roles focusing on the realignment of operational groups in information technology as well as roles developing customer support frameworks for new and existing products. Specialties: Technical support and management; customer field support and management, service and sales engineering (pre and post); Technical proficiency in UNIX, SQL, Microsoft technologies and network architecture and support.
Experience
Post Sales Escalation Engineer
Nov 2022 — Present
Education
Benjamin Franklin Institute of Technology
Associate in Engineering
1984 — 1986
Hull High School
Diploma
1979 — 1983
Northeastern University
Bachelor of Science
1986 — 1989
University of California, Berkeley
Certificate
1990 — 1990
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