Steve Melchiorre

About Steve Melchiorre

Steve Melchiorre is the CEO of Stratosphere Networks. A serial entrepreneur, Steve founded his first company while he was in high school, and his second company, which he established in college, grew to have more than 200 repeat clients. He earned a bachelor’s degree in economics and business from Westmont College in Santa Barbara, California. Through his telecom work, he met Kevin Rubin (the current president and chief operating officer of Converged Communication Systems and Stratosphere Networks), and they founded Converged Communication Systems – Stratosphere’s sister brand and precursor – in 2003. In its first year, CCS brought in in revenue, and since then the company has seen its revenue increase by an average of 30 percent year over year, reaching over $10 million in 2021.In 2010, Steve and Kevin launched Stratosphere Networks, a multifaceted IT managed service provider. They built a state-of-the-art Network Operations Center (NOC) in Evanston that used the latest technologies, diagnostic tools, and monitoring solutions to provide proactive support until 2021, when they received a unique proposal from Ascend Technologies which involved Ascend acquiring Stratosphere’s managed IT and security services divisions. In December 2021, Steve and Kevin led the multi-million-dollar asset sale. Because Ascend didn’t acquire the entire company, Stratosphere kept its brand and telephony and trusted advisor divisions. Stratosphere had offered client-side technology services since its launch in 2010. Following the acquisition, Stratosphere dedicated additional resources to that department. Today, the Stratosphere team helps businesses bypass the traditional sales process and quickly identify leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), customer experience (CX), digital transformation, business process outsourcing (BPO), Infrastructure as a Service (IaaS), data center, managed IT and cybersecurity solutions. Leveraging advanced tools and in-depth knowledge of the technology landscape, our team identifies products and services that position our clients for lasting success. Our team also offers white-glove implementation and project management services, saving our clients time and ensuring the best possible results for their new solutions. With a proven process, we drive end-user adoption with training services, maximize feature functionality with supplier negotiations, and assure lasting high-level performance with ongoing management services.

Experience

1. CEO Peer Advisory Board Member at Convene

   Convene

   Dec 2020 — Present · Chicago, IL, US

   Convene is a unique community of high-performing Christian CEOs and business owners who collaborate to grow exceptional businesses and become high-impact leaders to honor God.

Education

• Real Estate Institute

  Licensed real estate broker, Real Estate

  1999 — 2000

• Westmont College

  Bachelor's degree, Economics and Business

  1994 — 1998

Skills

• Professional Services
• New Business Development
• Channel
• Account Management
• Call Centers
• Ip
• Unified Communications
• Long Distance
• Sip Trunking
• Strategic Partnerships
• Video Conferencing
• Strategic Planning
• Telephony
• IT Solutions
• Direct Sales
• Dark Fiber
• Solution Selling
• Voice Over Ip (Voip)
• Cloud Computing
• Hosted Services
• Co-Location
• Managed Services
• Call Center
• Telecommunications
• Voip
• Channel Partners
• Avaya
• Mpls