Steve McMillan
Director of IT Network Services @Mercury Insurance
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WORK HISTORY
Director of IT Network Services @Mercury Insurance
Brea, CA, US
Direct report to the CTO, responsible for IT networks, telephony, UCaaS, contact center technology, ITAM, CMDB, and audio-visual collaboration technologies. Also responsible for Mercury’s desktop software footprint, and frequent collaborator on the CTO\'s Senior Leadership Team to assist in strategic business alignment.
EDUCATION
University of Phoenix
BS/IT, Information Technology
University of Phoenix
Masters of Management, Business/Managerial Economics
ABOUT STEVE MCMILLAN
IT leader with a record of driving continuous improvement, cultivating innovation, ensuring transparency, demonstrating clear alignment with stakeholders, and driving IT strategy, governance, and architecture to meet all stakeholder needs. Excellent communication and presentation skills with the ability to influence both IT and customer groups. Sought-after speaker on IT disciplines such as knowledge management, IT Security, business continuity planning (BCP), joint application development (JAD) within Infrastructure, and IT transformation at numerous conferences internationally.
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