Steve McDonald
CEO /Owner at TST LLC
- Role
- CEO Owner at Tst Llc
- Location
- Chesapeake Beach, MD, US
- LinkedIn followers
- 500 followers
About Steve McDonald
Have worked for Audi of America for 30+ years, enjoy the challenge and being able to resolve issues with, dealers, customers and the company. Ready to help dealers and manufacturers review and plan for changes in their Fixed Operations. We are entering a new age of the Automotive Industry and massive changes are coming. are you ready to meet the challenge? I am Fixed Operations Professional that is ready to help you maximize your present Aftersales Operations by reviewing the variables for Aftersales, Time, Space and Talent, without looking at all three as a cohesive unit you may be missing out on maximizing your sales and profit opportunities Have helped develop the Audi Twin Cup Challenge that tests and finds the best talent Specialties: ASE certified in Automobile, Truck, Body/Paint and Machinist
Experience
CEO Owner
May 2020 — Present · Chesapeake Beach, MD, US
Education
AACC, University of Maryland
General Studies/US History/Secondary Education/Elementary Finite Mathematics
1974 — 2000
Skills
- Customer Retention
- Lean Manufacturing
- Training
- Business Planning
- Dealers
- Sales Process
- Automotive Aftermarket
- Pricing
- Management
- Automotive Parts
- Cross-Functional Team Leadership
- Fleet Management
- Purchasing
- Operations Management
- Negotiation
- Truck
- Continuous Improvement
- Account Management
- Powertrain
- Profit
- Strategic Planning
- Sales Management
- Sales
- Parts
- Dealer Management
- Inventory Management
- Kaizen
- Sales Operations
- Product Development
- Customer Service
- Marketing
- Warranty
- Automobile
- Automotive Engineering
- Customer Satisfaction
- Automotive
- Forecasting
- Marketing Strategy
- Strategy
- Technical Support
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