Steve Maslin

Senior Product Manager - Membership Propositions @Nationwide Building Society

Gloucester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

Senior Product Manager - Membership Propositions @Nationwide Building Society

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Responsible for identifying and developing customer propositions to help establish meaningful, lifelong relationships that deliver value beyond rate alone. Highlights include designing and launching a £12m Member Prize Draw, prioritising and introducing several tactical enhancements to Nationwide\'s banking app, and ensuring members got the support they needed during lockdown. Also accountable for leading a team of product managers to oversee the day-to-day running of a number of Nationwide’s member propositions such as the \'Recommend a Friend\' current account acquisition incentive.

EDUCATION

N/A

Cranfield School of Management

Chartered Management Degree, Business Administration and Management, General

2007

Institute of Financial Services

Certificate in Mortgage Advice (CeMAP)

2007 — 2009

University of Kent

Foundation degree in Financial Markets and Management (FdSc)

2005 — 2007

University of Kent

Diploma in Financial Services Management (DipFSM)

SKILLS

Product ManagementCustomer ServiceChange ManagementProject DeliveryCustomer ExperienceStrategyStakeholder ManagementTrainingFinancial ServicesProject ManagementBankingRisk ManagementTeam ManagementProcess ImprovementRelationship ManagementBudgetsBusiness AnalysisLeadershipOperations ManagementManagement

ABOUT STEVE MASLIN

An experienced senior manager with a sharp customer focus and a proven track record of developing and delivering strategic and tactical product and service propositions.

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Steve Maslin — Senior Product Manager - Membership Propositions at Nationwide Building Society in Gloucester, GB | Unifers