Steve Martel
Manager, Revenue Operations Systems @Versaterm
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WORK HISTORY
Manager, Revenue Operations Systems @Versaterm
Ottawa, ON, CA
EDUCATION
Salesforce
Certified Salesforce Administrator
Laurentian University/Université Laurentienne
Humanities, Native Studies
Microsoft
Microsoft Certified Technology Specialist, SQL Server 2008, Database Development
SKILLS
ABOUT STEVE MARTEL
Experienced Salesforce Administrator with over 7 years of expertise in optimizing Salesforce for diverse departments, including, but not limited to, Sales Operations, Marketing, Product Management, and Technical Support. Proven ability to enhance user adoption, streamline processes, and leverage data to drive business decisions. Key Skills: Salesforce CRM Configuration & Customization SOQL Query Development Data Management & Reporting User Training & Support Process Automation (Workflow Rules, Process Builder, UAP, Flow, Validation Rules) Agile Development Methodologies Gearset for Continuous Integration and Deployment Integration with Third-Party Applications Cross-Departmental Collaboration Strong Interpersonal Skills Commitment to End-User Satisfaction Problem Solving & Analytical Skills Salesforce Certified, I am passionate about leveraging Salesforce to create impactful solutions and improve operational efficiency. I thrive on ensuring end-user satisfaction and seek opportunities to contribute to a dynamic team where I can utilize my skills to drive business success.
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