Steve Marcoux
Associate Vice President Enterprise Voice, Video, and Contact Center Infrastructure @TD
Laval, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Aug 2015 — Present
Associate Vice President Enterprise Voice, Video, and Contact Center Infrastructure @TD
View department →
Montreal, QC, CA
Manage a group of 115+ IT professionals ranging from support to solution design for TD\'s enterprise voice, video, and contact center infrastructure world wide employees). Technologies include Cisco UC/UCCE, Call Recording platforms, Work Force management, outbound dialers, reporting, IVR, Avaya, Centrex, WebEx, Jabber collaboration
SKILLS
InfrastructureData CenterProject DeliveryInformation TechnologyProgram ManagementOutsourcingManagement ConsultingIT OutsourcingIT ManagementSdlcIntegrationProject Portfolio ManagementSolution ArchitectureIncident ManagementCall CentersProject ManagementIvrItilIT StrategyVendor ManagementPmoPmpLeadershipBusiness TransformationTelecommunicationsIT Service ManagementChange ManagementService DeliveryBusiness AnalysisContact CentersManagement
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.