Steve Manion
Sr IT Manager @General Motors
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WORK HISTORY
Sr IT Manager @General Motors
Austin, TX, US
Broad range of experience as a platform delivery and transformational leader. Accomplished leader able to guide, mentor and manage various IT professionals including Managers, Architects, Dev Leads, Developers, Analysts, Product Mangers, Data Engineers, and Data Stewards. Significant depth of experience with on-prem platform infrastructure, cloud infrastructure including Databricks data management, application development (batch & real-time), reporting & analytics, and machine learning solutions.08/2023 – Present: Global Customer Identity:• Promoted to Executive Senior Manager, taking responsibility for the development and delivery of GM’s Global Customer Identity Platform, leveraging 3rd party identity recognition services from Amperity (3 yr,$10.5M contract). • Matrixed Leader of across Product Mgmt, Engineering, Vendor Development, and Product Validation02/2022 – 8/2023: Global Sales Reporting & Analytics:• Built 50+ member sales reporting team, providing global sales reporting and analytics. Organization included 4 persistent SAFe development teams, with multiple Architects and Product Owners reporting directly. 09/2016 – 1/2022: Global Leader – CRM Software Quality Engineering:• CRM Domain Leader of 3 teams, supporting projects in Customer 360, Lead Management, Loyalty, and Contact Center• Technical leader of the disruptive “Automate First” transition, transforming the organization into a test engineering organization (elimination of manual testing).04/2013 – 09/2016: Global Customer Data Platform• Successfully delivered GM’s global customer data platform, including 3 Oracle MDM instances with a staff of 50+ team members (Data Analysts, Architects, Developers & Managers). The platform is a transaction style MDM architecture that supports integration with all application types via robust API services.• Implemented US Customer Data Store providing a 360-degree view of US Customers. Platform supports 400M real-time transactions/year.
EDUCATION
Texas A&M University-Corpus Christi
B.S., Computer Science
Texas State University-San Marcos
Master of Business Administration (M.B.A.), emphasis in Accounting
ABOUT STEVE MANION
Senior technology professional with progressive information technology experience in manufacturing, financial services and consulting. Experience across multiple domains including application development, data management and system development in medium to large enterprise settings. Specialties- Customer Relationship Management - Enterprise Information Management - Stewardship & Governance Leadership - Systems Development & Management - 3rd Party & Vendor Management - Project, Program & Portfolio Management - IT Strategy and Roadmap DevelopmentLicense & Certifications- Texas CPA, license #086790. Active - PMP, certificate #21606. Inactive
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