Steve Larocca

Role
Technical Account Manager - Commerce Cloud at Salesforce
Location
Woodbridge, CT, US
LinkedIn followers
500 followers

About Steve Larocca

Self-motivated, Performance Driven team player with a progressive career history. An…

Experience

  1. Technical Account Manager - Commerce Cloud

    Salesforce

    May 2019 — Present

    Responsible for a small number of assigned accounts, maintaining a customer centric focus to ensure clients are receiving the most value out of their Salesforce investment and best possible Customer Experience. Proven track record in translating complex technical issues into tangible solutions. Engaging with our most strategic customers to demonstrate comprehensive knowledge of the Salesforce platform while building relationships as their Trusted Advisor, sharing technical best practices and the single point of contact for any major incidents, managing the customer’s expectations and communications through resolution of such incidents.

Education

  • Farmingdale State College

    Associate of Science - AS, Computer Information Systems

    1990 — 1992

  • Dowling College

    Bachelor of Science - BS, Computer Information Systems

    1992 — 1994

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Steve Larocca — Technical Account Manager - Commerce Cloud at Salesforce in Woodbridge, CT, US | Unifers