Steve Kwiatkowski
Sr Product Manager @Discount Tire
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WORK HISTORY
Sr Product Manager @Discount Tire
US
Product Manager – Tires.com - Web Production Support• Lead the Web Production Support team responsible for $1.5B+ in annual digital revenue, ensuring product stability and performance through proactive issue resolution and Agile delivery.• Collaborate across multiple Agile workstreams to manage product backlogs, deploy bug fixes, and enhance website functionality to improve customer experience.• Communicate product updates, deployment timelines, and resolution expectations to executive leadership and key stakeholders to align with business objectives.Key Projects & Achievements• Discount Tire Site Migration: Managed the sunset of Discount Tire’s direct shipping site and launched a new landing page with redirects to Tire Rack following acquisition. o Coordinated efforts with legal, UX design, network engineering, and content teams to implement wildcard redirects and ensure seamless user transition.• Web Appointments Platform: Partnered with Salesforce teams to design and implement appointment scheduling logic for service, online purchase, and walk-in customers. o Delivered enhanced SMS notification capabilities for appointment confirmations and reminders, improving engagement and retention.
EDUCATION
Illinois State University
B.S., Geography
ABOUT STEVE KWIATKOWSKI
Digital Product Manager offering experience in improving processes and complex product deliveries by implementing a scaled Agile environment. Hands-on training and supporting teams to remove impediments, build/maintain backlogs, enhance velocity, and assist in teams adopting Agile methodology. I excel in building new agile development teams from a Scrum Master perspective. Competencies and Tools:Certified Product Owner Certified Scrum Master Direct support to US Government Crisis Management Planning Jira, Rally, ServiceNow, Confluence Lead onshore & offshore development teams Product Backlog Grooming Waterfall-to-Agile Migration Public speaking and senior-level briefings Leadership/Management Skills TS/SCI CI Polygraph security clearance
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