Steve Killan

Vice President of Customer Solutions

Role
Vice President of Customer Solutions at Tri Pointe Homes
Location
Trabuco Canyon, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Steve Killan

I love technology and the work of developing and implementing IT solutions to solve real business problems. However, even more, I have a passion for developing new talent. There is nothing like helping a promising new hire adapt into the team, grab the tools and begin creating unique solutions that propel the business to new heights. I love unpacking individual talents, facilitating collaboration and spearheading high performing, multi-disciplinary teams – from product development through successful launches. I often think of my role as that of a coach, mentoring and inspiring people at any level to excel. In my heart, I want everyone involved to win – including the customer or client. My role is creating and directing that winning strategy. To do that effectively, I believe a good technologist has to stay up with the latest innovations. I thrive on innovation and the fundamental technological advances that improve life and business. Technology expands opportunity and pushes people to embrace the future and the courage to innovate for the greater good.

Experience

  1. Vice President of Customer Solutions

    Tri Pointe Homes

    Jun 2025 — Present · Irvine, CA, US

    Responsible for Customer centric application stack - Salesforce.com and EnvisionRenegotiated contract for a 20% savings while adding AI stack products to the portfolio Orchestrated AI pilot on Agentforce for after hours customer service agentImplemented strategic roadmap process for the Salesforce platform across 16 divisions

Education

  • University of California, Irvine - The Paul Merage School of Business

    Master of Business Administration - MBA, Executive MBA

    2009 — 2011

  • University of Leicester

    Bachelor Science, Computer Science

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Steve Killan — Vice President of Customer Solutions at Tri Pointe Homes in Trabuco Canyon, CA, US | Unifers