Steve Young

Steve Young

Customer Success Manager

Role
Customer Success Manager at Accela
Location
Kansas City, MO, US
LinkedIn followers
500 followers

About Steve Young

As a Strategic Account Manager with seven years of experience, I excel in building strong client relationships, driving retention, and maximizing customer value. I have managed hundreds of Mid-Market to Enterprise accounts, ensuring seamless onboarding, proactive engagement, and finding strategic growth opportunities.I collaborate cross-functionally to resolve challenges, enhance product adoption, and align solutions with business goals. By leveraging data insights and customer feedback, I help organizations optimize their experience while identifying opportunities for expansion.Key Skills: Customer Relationship Management, SaaS & Cloud Solutions, Account Growth & Retention, Business Reviews, Cross-Functional Collaboration, Data-Driven Insights, Contract Renewals.Always eager to connect and explore ways to create meaningful customer impact.

Experience

  1. Customer Success Manager

    Accela

    Jan 2026 — Present

Education

  • University of Central Missouri

    Bachelor of Business Administration, Marketing

    2012 — 2017

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Steve Young — Customer Success Manager at Accela in Kansas City, MO, US | Unifers