Steve Jones

Sr Program Manager @Best Buy

Richfield, MN, US

Providing program management and consultation for IT Infrastructure Services.• Working with business leaders, program managers, and other partners at all levels of the organization to understand desired outcomes and deliver solutions across multiple initiatives.• Program Management – overseeing project plan development, securing of resources, adherence to budgets and schedules, successful delivery of stated outcomes.• Measurement – Developing measures to define progress and success; establish ongoing reporting requirements and key performance indicators for ensuring return on investment.• Strategic Thinking – ideate and drive strategic, data driven change looking end to end across business-critical services. Perform cost benefit analyses, accurately assess risks, forecast both long and short-term outcomes, and evaluate the implications in a complex business environment.• Stakeholder Management – Establish and nurture partnerships with leaders, operational teams, technology teams, and other stakeholders to earn trust and set appropriate expectations.• Operational Excellence – Pro-actively identify opportunities for standardization, simplification, and automation of processes.• Team Development – work at an individual and team level to develop project and program management skills, provide stretch opportunities to advance the team and provide career development for team members.

University of St. Thomas

Bachelor's Degree, Financial Management

Texas A&M University

Master's Degree, Management