Steve J. Kim
Endpoint (Desktop) Support Manager @Usc Information Technology Services Its
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WORK HISTORY
Endpoint (Desktop) Support Manager @Usc Information Technology Services Its
Los Angeles, CA, US
Manage the Endpoint Support and Endpoint Engineering team to ensure secure and fully functioning computing endpoints for USC users. • Provide and manage centralized Imaging and Deployment of computers to USC departments. • Provide and manage centralized JAMF sites for Mac OS computers for various USC departments. • Oversee the distribution of Enterprise Software Applications to faculty and students, enhancing their computing experience. • Administer computer labs and classroom computers to various USC departments, ensuring optimal performance and accessibility.
EDUCATION
UC Berkeley
Bachelor of Arts (B.A.)
Golden Gate Baptist Theological Seminary
Master of Divinity (M.Div.)
SKILLS
ABOUT STEVE J. KIM
At USC Information Technology Services (ITS), I serve as Endpoint Support Manager, leveraging over 18 years of experience to oversee IT service delivery in academic and administrative settings. With a focus on enterprise endpoint management, security, research, data analysis, and higher education, I coordinate technology initiatives that enhance operational efficiency and user experience through innovative practices and continuous process improvement. My role involves fostering collaboration across teams and ensuring alignment with evolving technology needs. By emphasizing process improvement and strategic IT management, I contribute to the organization\'s mission of providing exceptional support to a fast-paced educational environment.
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