Steve Indrigo
Digital Customer Experience Group Manager @Scotiabank
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WORK HISTORY
Digital Customer Experience Group Manager @Scotiabank
EDUCATION
University of Toronto
Honours Bachelor of Arts
Humber College
Certificate
Glendon Campus of York University | Campus Glendon de l’Université York
Certificate
Cooper Professional Education
Design Research Techniques
Nielson Norman Group
UX
SKILLS
ABOUT STEVE INDRIGO
UX Researcher | Technical & UX writer As part of the User Experience Research team, I help user experience designers and product owners to better understand whom they’re designing for and their needs. I gather and interpret data using qualitative research methods like usability testing, interviews, concept testing, and card sorting activities. I then transform that data into actionable insights that help guide and inform design and product teams at every stage of product development.
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