Steve Henry

Interim Chief Financial Officer @Jacksonville Zoo and Botanical Gardens

Fernandina Beach, FL, US
EMAILS
h•••••@jacksonvillezoo.org
MOBILE NUMBERS
+16•••••••30

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WORK HISTORY

Jul 2025 — Present

Interim Chief Financial Officer @Jacksonville Zoo and Botanical Gardens

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Jacksonville, FL, US

SKILLS

TrainingCustomer SatisfactionNew Business DevelopmentStrategyCateringRolloutIncome StatementRisk ManagementRetailFood & BeverageSales OperationsCustomer ServiceSalesRestaurant ManagementHuman ResourcesHospitalityGuerrilla MarketingRestaurantsLeadershipHiringMenu DevelopmentBusiness Process ImprovementTeam BuildingManagementRecruitingMarketingOperations ManagementInventory ManagementFood SafetyChange ManagementBudgetsFoodCulture ChangeFood ServiceNew Restaurant OpeningsPurchasingMarketing StrategyEmployee TrainingTime ManagementHospitality Management

ABOUT STEVE HENRY

With over 40 years of experience in the \"People\" industry, I am a passionate and driven executive who specializes in the development of people, KPIs, and execution excellence in all areas of the business. I was most recently the COO of Yogurtland franchising, a leading quick-service chain with a mission to serve great food and inspire people. I am committed to fostering a culture of innovation, excellence, and hospitality, and to bringing diverse perspectives and experiences to the team.As a COO, I have overseen the domestic and international growth of numerous brands, leading the operations, HR, franchising, Development, IT, and marketing functions. I leverage my skills in new business development, income statements, and hospitality to drive strategic initiatives, optimize performance, and ensure customer satisfaction. I have successfully expanded the brands I\'ve worked with presence in new markets, increased sales and profitability, and enhanced the quality and consistency of the products and services. I also partner with various stakeholders, including franchisees, vendors, and community leaders, to build strong and lasting relationships.

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