Steve Hayes

Service Management Consultant @Avon

Managing all technology Transition Service Agreements for the technical separationDelivery of the Transition plan on time and budgetDevelopment/management of the Technology impacted TSA budget and financial performance monitoringContract management responsibility with vendors and service providersService level and KPI compliance managementCommunications and reporting for senior management and key stakeholderRisk management including mitigation strategiesDocumentation of lessons learned and best practices for future transitions