Steve Hammerseng
Learning And Development Specialist at NIIT (USA), Inc.
- Role
- Learning and Development Specialist at NIIT Limited
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
About Steve Hammerseng
Solution-driven professional offering extensive experience driving revenue growth. Develops strategic business plans and implements effective training procedures to improve productivity and team communication. Successfully negotiates contracts to establish and maintain an extensive customer base while improving underperforming facilities. Increases customer satisfaction and service qualityExpertise: Training/Development • Customer Service • Account Management • Recruiting • P&L • Strategic PlanningPersonnel Supervision • Contract Negotiations • Financial Services • Networking • Process ImprovementOperating Process Installation • Turnaround Secured and maintained $7.5M in annual revenue by resolving $1M-worth of billing discrepancies as well as renegotiating and recovering 3 company contracts. Boosted staff productivity from 9th place in the district to 4th place in the district by redeveloping the sales force and establishing one-on-one employee monthly meetings; increased revenue. Accelerated sales 15% for multiple call centers by implementing new operating management processes. Amplified team sales income 32% by recruiting key associates and providing weekly training meetings. Presented training/achievement seminars on the district/regional level to 200+ upper-management professionals.Specialties: Executive performance consulting and training, purchasing, hiring, Areas of expertise include account management, recruiting, P&L, personnel supervision, financial services, networking, process improvement, wireless/wireline voice & data products, and turnaround. Developing strategic business plans, I ensure team collaboration and quality services while driving revenue growth
Experience
Learning and Development Specialist
Jun 2018 — Present
Education
St. John's University
Business Administration
IEFEE
French
University of Wisconsin-Oshkosh
Business Administration and Management, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.